Desktop browsers

For an optimal experience, we recommend installing the latest version of Chrome or Firefox.

Vectera supports the following browsers and versions. For screen sharing, co browsing and recording only the host is required to use the supported browsers.

For participants it's sufficient to join a meeting in a browser that supports Audio & Video sharing. They will be able to view all shared content.

For co browsing, "viewing only" means you can not co browse a tab from your browser. You can browse on a tab that another participant is co browsing.


To update your browser, please visit the support page for your browser:

  • Chrome (scroll down to "Check for an update and find the current browser version on your computer")
  • Firefox
  • Opera
  • Safari
  • Brave. Brave requires you to enable Autoplay
  • Edge: support for Edge is coming early 2020!

Mobile browsers

Apple

To use Vectera on iOS devices (iPhone, iPad etc) you need to use the Safari browser. The same functionality as Safari on desktop applies. If you have downloaded Chrome on your iPhone/iPad you will not be able to use it for Vectera and you will be asked to use Safari.

iOS 12 or higher is required to use Vectera.

All other mobile Operating Systems

For the moment only audio & video sharing is possible but in november 2019 we will bring an update which will make features possible as in this table:

If you have a tablet that works on Android you will have the same functionalities as Android smartphones but can also view recordings that have been made and uploaded in the cloud. (Also coming november 2019!)

Microsoft Surface

The only tablet that has the same functionality as desktop is Microsoft Surface. Microsoft Surface has the same operating system as desktop computers that use Windows so everything will work as on desktop. You can install the Vectera Helper extension to use co browsing and recording.

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