One of your clients scheduled an appointment but it turns out you're not available anymore at that moment. How do you cancel the appointment?
Cancelling/rescheduling an appointment can be done from within the calendar where the appointment is booked. This applies to both the host and the client.
The Google and Outlook/Office 365 calendar integration makes it easy to book, reschedule or cancel an event. These help articles explain how you can use the integration:
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