In this article you can read how to create your own CNAME domain for your meeting rooms and booking pages. This allows you to replace the name Vectera in the URL with your own domain. So www.vectera.com/meeting-room becomes meet.mydomain.com/meeting-room .It only requires one technical step: you need to know where to find your DNS settings.
The setup is simple:
- Make sure traffic going to meet.yourdomain.com points to Vectera (without people noticing it) using a CNAME record. Takes less than 1 minute.
- Tell Vectera what to do when Vectera receives your traffic by configuring the custom url & favicon in your portal. Takes 5 seconds for anyone.
1. Direct meeting traffic from your domain to Vectera
- Go to your DNS settings from your DNS / hosting provider.
- We recommend to add a CNAME record "meet" that points to www.vectera.com
Make sure NOT to proxy and use DNS only if applicable.
Note: It takes time for DNS changes to propagate through the entire internet. If you are adding a new CNAME record, this usually only takes a few minutes. If you are editing an existing record, the duration depends on the configured Time To Live (TTL)
If you have to set TTL manually, it is best to choose a low amount of seconds (eg. 3600) .
2. Set up custom url in the Vectera portal
In order to let Vectera know what should happen when Vectera receives traffic from your domain, set up your Custom meeting room domain in 'Team settings" on Vectera.com
The security certificate will automatically be generated for you by Vectera.
Now upload your favicon (the small icon you see in the browser tab title) for the full white label experience.
Hit Save and you're all done!
What you will immediately notice is that meeting urls on the dashboard and your public booking URL now automatically start with meet.yourdomain.com. Existing meeting rooms and booking pages will be redirected to that custom url.
Bonus: want to integrate your public booking pages into your own website, but not on a standalone page? You can embed your booking pages using an iframe.
Custom domain and third party cookies!
When you setup a custom domain, the cookies of vectera.com will become third party cookies. It's important that those are not blocked or that you add Vectera as an exception! Read here how you can do this.
Don't hesitate to reach out to us if you have suggestions or need help.