It's possible to add payment options to your appointment types in Vectera. This means that clients will have to pay for the meeting before the meeting is booked.
Follow these steps to collect payments per appointment type.

All integrations are by default included in your subscription and can be activated with no extra cost!

1. Integrate Stripe in your Vectera account

Go to Integrations in the Vectera menu under settings and you will see that Stripe has been added to available integrations. Click on the Stripe box and click on connect. Now a pop-up will open and you will have to log in to your Stripe account or create a new one.

Once you're connected you will see a green box that shows that you're successfully connected. On the integrations page, you will see that Stripe moved to Connected integrations.

2. Add payment options to appointment types

Head to your scheduling page to add payment options to appointment types.
Create a new appointment type or edit an existing one. You will see that a fourth option became available at the top of the page: Collect payments. Click here to open the payment options. By default 'No payment necessary' will be selected. Click on the box next to 'Payment necessary before booking' to add a payment option.

Now you can:

  • Add the amount

  • Select the right currency

  • Add payment terms or a link to your own payment terms page

Click on save.

3. Visit your booking page to see the result

Visit your booking page to see how it shows in your appointment types. If you visit the booking page in the same browser where you're also logged in, you will not be able to go to the checkout page.

tip: Visit your booking page in another browser or an incognito window so you can follow all the steps.

If someone tries to book an appointment but doesn't pay immediately (or closes the Stripe checkout page), the time slot will be blocked for 24 hours but the appointment will not show in your calendar.

After 24 hours the appointment will be removed and the time slot will be available again if the client didn't pay.

Check out which payment methods are supported for your clients in this help article!

Happy selling!

The Vectera team is looking forward to your feedback. Our main goal still is to improve your experience in creating online meeting rooms. Eager to get going? Log into your account or get started with a free, fully-featured trial of Vectera!

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