In this help article we will show how to create an appointment type for one member teams and non-admins who want to create a personal appointment type.

To create a personal appointment type as a team admin (more than 1 team member) visit this help article!

For more information on team appointment types (more than 1 team member) visit:

After connecting Vectera to your calendar, you need to create an appointment type for your customers. You can make several appointment types and choose if you want to show them on your public booking page or send them separately.

1. Click on 'Create your first appointment type'

2. General settings

2.1 Give your appointment type a name and description

2.2 Enter a redirect url

 If you want to redirect the customer after they made a booking enter a redirect url. Leave empty if you don't want to redirect the customer.

Enter the URL to which you want your customers to be redirected.

Toggle off 'Show Vectera confirmation screen before redirecting' if you want the redirect to be immediate. If toggled on, the redirect will occur after 5 seconds.

In the redirect URL, the booking parameters will be added. These include:

  • Appointment type

  • Date & time of selected time slot

  • Location (online or offline)

  • First name, last name

  • Custom questions + their answers (if available)

You can use these parameters to build custom content on your website (eg. auto fill in a form). Ask your website developer for help!

2.3 Add a meeting room template

If you have created meeting room templates to have meeting rooms prepared in advance, you can also use them for booked appointments. Select the preferred template for this appointment type.

2.4 Select the duration and frequency

Below the redirect url you can set the duration of your meetings. A meeting should at least be 10 minutes but has no maximum. If you set a duration of 60 minutes, the meeting room will not close after 60 minutes. The duration is to give an idea on how long the meeting will be.

Show availability in increments of 'x minutes' gives the possibility for your customers to book every 'x minutes'. If you pick 30 minutes and your day starts at 9AM, your customers will be able to book a meeting at 9AM, 9.30AM, 10AM, ...

3. Location and availability

Next to General settings you will find Location and availability. At this page you can select the location and set up your availability in detail.

If you don't want the appointment type to show on your public booking page you can uncheck the checkbox 'show on public booking page'. The link above can be used to send a specific appointment type separately to customers.

3.1 Location of the meeting

If you check offline as a possible option, you will be able to add a location to meet in person.

For online meetings, a meeting room will be automatically generated for your customer after an appointment has been planned. Returning customers will be directed to the same meeting room. The meeting room will be added to your dashboard.

Both you and your customer will receive a confirmation email after an appointment has been booked with all the booking information.

3.2 Set up the buffer period when events can be booked.

Set up several buffers for your appointment type to perfectly optimize your availability for meetings.

Need more information on the buffers? Read this advanced article on availability and buffers.

3.3 Set up a calendar and email reminder

If you would like to have a reminder for you and your customer before the meeting starts, you can set it up here. A calendar reminder will be a notification from your calendar program. An email reminder is a reminder through email.

The reminders should be shown in minutes before the appointment starts, eg. 60 minutes.

3.4 Select your timezone and your availability

All the fields in blue indicate that you're available for a meeting. This availability will be overwritten if your connected calendar has another appointment planned at that time.

4. Change the email template of this appointment type

It's possible to change the email template of the confirmation mail that your customers receive after booking a meeting with you. Read here how to do this!

5. Add custom questions to have more information of your customer

Click on 'Custom questions' next to Email template to open the page. On this page you can add custom questions that provide you more information on your customer. You can ask for the company name, telephone number, a subject to discuss, ... You can make them required if you think it's useful!

6. Add a required payment to your appointment type (optional)

You can add a required payment to your appointment type to collect payments using Stripe. Integrate your Vectera account with Stripe on the integrations page, save your appointment type before doing this! This help article shows how to make the integration.

After integrating with Stripe go back to Scheduling and click on the Edit button to continue to setup the required payment. 

  • Select Payment necessary before booking

  • Fill in the Amount and select the correct currency

  • Add Payment terms if that's needed. If you link to another page, the link will be clickable.

7. Save your appointment type!

8. Check if your booking page looks the way you want

Visit your personal booking url to see how it looks!

Any questions about your scheduling setup or your booking pages, contact us at

The Vectera team is looking forward to your feedback. Our main goal still is to improve your experience in creating online meeting rooms. Eager to get going? Log into your account or get started with a free, fully-featured trial of Vectera!

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