In this guide you can read more on how to setup the availability and buffers for an appointment type.

Setup the buffer period when events can be booked

Minimum buffer before booking defines the amount of working hours before a booking can be made. By default it will show the next working day, this means that same day bookings are not possible. If you pick 'Custom' you will be able to set an amount of hours before a booking can be made.

Your workings hours are defined by your availability!

Example 1: Your working hours are set from 9AM to 5PM and your custom buffer is set to 3 hours. When a client visits your booking page at 11AM then the earliest timeslot he can book is 2PM that same day.

Example 2: Your working hours are set from 9AM to 5PM and your custom buffer is set to 3 hours. When a client visits your booking page at 4PM then the earliest timeslot he can book is 11AM the next day.

Allow bookings up to days in the future defines the range for booking this appointment type and can be a maximum of 90 days. If you fill in 30 days, people will be able to book a meeting on your available moments in the next 30 days.

Booking start date and Booking end date give a specific period in which people can book a meeting. This can be used in combination with the minimum buffer and the max range of days in the future.

Example: You have a promotion in March and want people to book only between the first and last day of March. Make sure your max range covers the whole period if you want people to be able to book from today.

The buffer before events and buffer after events give more information on when the appointments can be booked. If you want no other bookings 15 minutes before and after a meeting you fill in 15 minutes in both boxes.

If you want to receive a reminder before the meeting you can fill in a certain amount of minutes. It depends on your calendar program which type of reminder you will receive.

Select your timezone and your availability

All the fields in blue indicate that you're available for a meeting. You can change the blue fields by clicking on a box or by dragging over multiple boxes as shown in the GIF below. Every box counts as 30 minutes.

This availability will be overwritten if your connected calendar has another appointment planned at that time.

If you have any other questions about the availability, contact team@vectera.com to help you!

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