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New users and general questions
Get started with Vectera
How to have a smooth meeting? Tips for new users
How to log in and sign up to Vectera with your Gmail or Outlook/Office 365 account.
How to add a profile picture in your account?
In which languages is the scheduler/interface available?
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Browsers and devices
Is Vectera available in WebView?
Which browsers does Vectera support?
Test your browser and devices
Is Vectera suited for mobile devices?
Meeting & waiting rooms
Meeting & waiting rooms overview
Waiting rooms: how does it work?
Meeting rooms page overview: how does it work?
How to create a meeting room?
What do "persistent" meeting rooms mean?
Allow browser settings to get notified of waiting room and meeting room knockers!
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How many participants can join a Vectera room?
How do I change my camera/microphone/speaker in the meeting room?
How to kick participants out of your meeting?
The raise hand feature, how does it work?
How to change the language of a meeting room and booking page?
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Meeting rooms - Access options
How do I make a team member a host?
How to invite guests and team members to a meeting room?
Which parameters to add in order to skip the name and audio/video selection?
How do I (un)lock an existing meeting room?
How can a guest enter a locked meeting room?
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How to upload images into an active whiteboard?
How to use formulas in the whiteboard?
Does Vectera support LaTeX-formulas in the whiteboards?
How can I delete a whiteboard?
How to delete a text item in a whiteboard?
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Record your meetings
How to make great recordings of your meeting?
Where can I find an overview of my recordings?
What's the maximum duration of a recording?
Where are my recordings saved?
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How to share your screen
How to take a snapshot of a shared or cobrowsed screen?
Who can share a screen and what do guests see?
How to use Share screen in Safari?
Can't see changes happening in Office 365 through screensharing?
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How do you set up co-browsing?
Do customers have to install the cobrowsing Chrome extension?
Scheduling: an overview to get started
Connect your calendar
Connect your Google calendar
Connect your Office 365 or Outlook calendar
Connect your iCloud calendar
Connect your Exchange calendar
Create an appointment type for your personal booking page as a team admin
Create an appointment type for your personal booking page
Create a team appointment type as an admin
Which settings on a team appointment can a non-admin of the team change?
Set up the availability and buffer settings for an appointment type
FAQ - functionality
How to add terms and conditions to your booking page?
How to bulk update appointment type settings for your team?
How to set up email and calendar reminders for appointments?
How to cancel an appointment?
How to style the text of email templates and waiting room messages with markdown?
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FAQ - other
Are emails of booked appointments translated?
How to hide a logo from booking pages?
Which payment options do my customers have while booking an appointment?
Multiple calendars - Share your Google calendar availability
Multiple calendars - Check your Google calendar and Outlook calendar availability
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Set up your team
Set up your team and organization
Team settings: set up your team accessibilities
Personal settings: optimize your profile
Invite a new team member
Where can I find my invoices?
How can I hide 'Team meeting rooms' in the dashboard?
Are team members permanent?
Team Settings: customize your meeting rooms and booking pages
Setting up CNAME custom domain
Add a brand color to your meeting rooms and booking page
Advanced customization options for booking pages and meeting rooms
Embed your booking page into your own website
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What are the dimensions for the logo and meeting room background?
How to use the Custom HTML head block in Team settings?
Team names & meeting namespace update
API & Integrations
Integrate in your website or app
Overview: How to integrate Vectera in your app or website?
Connecting and authenticating with Vectera REST API
Guide: Manage and authenticate users
Guide: Generate meeting rooms
Guide: How to create/add templates for your meeting rooms via API?
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Integrations on Team level: how does it work and what are the advantages?
Where do I find the API token to connect with other platforms?
How to create or select a meeting room in Google Calendar?
How to create or select a meeting room in Outlook/Office365?
Existing scheduling integrations
Integrate Stripe with Vectera
Integrate Teamleader Focus with Vectera
Integrate Pipedrive with Vectera
Integrate Hubspot with Vectera
Integrate Salesforce with Vectera
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Existing meeting room integrations
Integrate Hello Customer with Vectera
Integrate with Onedrive
Integrate with Dropbox
Integrate with Google Drive
Vectera Partner Program
Vectera Partner program
How to onboard your customer as a partner
How to participate in the affiliate program?
What to do if your meeting room is very slow in Google Chrome?
Whiteboard content doesn't show. What to do?
Why do I get a warning message when opening a meeting room in Safari (Mac/IOS)?
Is Vectera HIPAA compliant?
In which countries is Vectera not allowed?
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Camera and microphone
Please accept the browser notification to start sharing your device
My Logitech camera doesn't work in Windows. What can I do to fix it?
Why does my camera/microphone not work? An overview of all settings
I can't hear my participants. How do I make sure they can?
Mac - Camera and/or microphone can't be found!
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FAQ per browser
Google Chrome - We couldn't connect to your device. Please unblock the device in the browser settings.
Firefox - We couldn't connect to your device. Please unblock your devices in the browser settings.
Safari - We couldn't connect to your device. Please unblock the device in the browser settings.
Brave browser support
Brave - We couldn't connect to your device. Please unblock the device in the browser settings.
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We couldn't start sharing your screen. Please unblock the screenshare plugin in the browser settings
What is the infinity mirror effect and how to counter it?
Safari: Share screen isn't working
Extensions and ad-blockers
How do I install the Customer Meetings extension in Opera?
How do I install the Customer Meetings extension in Edge?
The Chrome extension doesn't work
Check if your browser extensions/add-ons impact your camera and microphone