With the release of CNAME custom domain, you can start setting up eg meet.yourdomain.com/meetingroom. 

Previously, all vectera urls were in the form of vectera.com/meet/meetingroom

This led to some cases where people could not use their name or brandname anymore because the url was already taken. 

This implied that the following was not possible when releasing CNAME:


That's a problem! We solved it by creating a "namespace" where everyone can choose their meetingkey. 

That is why we introduced the url structure meet.yourdomain.com/teamname/meetingkey 

This is automatically applied for all existing users and new users. 

! If you did not set up your teamname yet, it's best to set it up as fast as possible to prevent invalid urls. 

You can set this up in "Team settings"

When you change your teamname, you will see the following warning about the implications for the url:

What does this mean for people registered before 23rd of October 2019: All urls you currently have in the shape of vectera.com/meet/meetingkey will redirect to vectera.com/meet/teamname/meetingkey.
If you leave it like that, and you change your teamname 1 week later, the urls created with your previous teamname during the last will not work anymore. This is common behavior and most applications do not allow this to be changed after the initial setup.
Therefore, it's best to setup/change your teamname immediately to prevent broken urls. 

If you have the whitelabel solution with custom domain, things are more easy: whatever your teamname, all meeting urls will point to meet.yourdomain.com/meetingkey.

Read more about setting up a custom domain for your meetings.