Do customers have to install the cobrowsing Chrome extension?

One of the biggest advantages of Vectera is that no installations are needed to have an online meeting with customers, colleagues, ... Only for co browsing and recording an installation of the Vectera extension in the browser is needed.

Do all the people in the meeting room need to install the extension?

The answer to that question is no! Customers can join meetings, share screen and even co browse with the host without installing the extension. Only when the customer wants to initiate a co browsing session, the extension is needed.

In 90% of the cases, only the meeting host will initiate the co browsing so the customer doesn't need to install anything.

Vectera is looking forward to your feedback so we can offer you the best scheduling and customer meeting experience. Set up your next customer meeting right away by logging into your account or sign-up for a free, fully-featured trial of Vectera!

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