When you have the Business plan in Vectera, you probably have been using the Smart Summary functionality to transcribe and summarize your meetings. Your team has 5 free hours per team member per month but for some teams this might not be sufficient. Buying additional hours or overage solves this issue. Learn all about it here!
Visibility of used free hours
There are several locations where you can see how many hours of the free hours you've already used:
-
Team member page (for the team and individually)
-
Smart summary overview page
- Meeting room: Personal notes pane
If in any of these locations a red bar is shown, you've used the free hours entirely for your team for this month. Now you can allow your team to use overage hours.
Activate overage for the team
As a team admin you can allow overage so your team members can keep on using the Smart Summary until the end of the month - when the hours will be reset.
You can activate overage in two locations:
- The meeting room - personal notes pane
- Smart Summary overview page
1. Meeting room
In the meeting room personal notes pane you will see an image with a text that you've used all your free hours. Click on Allow overage.
Now an informational modal will open where you will have to confirm that you allow overage. Click on Allow Smart Summary overage.
Automatically, Smart Summary will be usable again and the bar with free hours will have changed into a button to access the Smart Summary overview page.
2. Smart Summary overview page
In the Smart Summary overview page you can find all the information about the Smart Summary overage. Here you can activate extra hours by clicking on the toggle Allow overage.
This will activate the possibility to use Smart Summary and will show the usage and pricing on the right side. You can check this at any time here.
Other than that you will also see a checkbox which allows you to Send weekly reports on overage hours via email to all the team admins. This will happen every month on the 8th, 15th, 22nd and 29th (28 in February).
If you don't want to receive these emails, you can uncheck the checkbox.
Non-admin request
Suppose you have fully used your free hours but are unaware of this and a non-admin team member sees this in the meeting room, then they can ask you via email to activate it.
A non-admin cannot give permission for overage in the meeting room, but can request it via an email. This e-mail will be sent to all admins.
Overage pricing
Overage is charged at €1.00 per hour (excl. VAT) and will be billed on the first of each month. The minimum charge is €1.00 (excl. VAT), even if total overage is less than one hour.
The Vectera team looks forward to your feedback. Our goal is to continually improve your online meeting experience! Ready to get started? Log in to your account or start your free trial of Vectera!