One of your clients scheduled an appointment but it turns out you're not available anymore at that moment. How do you reschedule/cancel the appointment?

Cancel/reschedule the appointment in Vectera

The host of the meeting can cancel the appointment from the dashboard or the overview of the appointments. Find out more in this help article.

Rescheduling directly from Vectera is not possible, but you can cancel an appointment and let the guest schedule a new appointment.

Cancel/reschedule the appointment in your calendar

Cancelling/rescheduling an appointment can also be done from within the calendar where the appointment is booked. This applies to both the host and the client.

The Google and Outlook/Office 365 calendar integration makes it easy to book, reschedule or cancel an event. These help articles explain how you can use the integration:

Vectera is looking forward to your feedback so we can offer you the best scheduling and customer meeting experience. Set up your next customer meeting right away by logging into your account or sign-up for a free, fully-featured trial of Vectera!